Staff
Service
Tracy Jones
Service Advisor
Edgar Sauceda
Service Advisor
Bree Spencer
Service Advisor
Finance
Jerry Courcy
Finance Manager
Management
Corey Sangster
New Car Manager
Casey Sangster
GM
Don Sangster
President/Owner
Ginger Dinter
Office Manager
Sales
Jake Sangster
Sales Consultant
Leonardo Mezquia
Sales Consultant
Raul Orozco
Sales Consultant
Luke Luttrell
IT
Steve Loidhamer
Sales Consultant
Parts
Cory Lyon
Parts Consultant
Dave Rich
Parts Consultant
Administration
Kolbie Crockett
Office
Linda Potts
Administration
Bridget Johnson
Administration
Tracy Jones
Service Advisor
Sep 16, 2022
I was having problems with my ignition not turning all
I was having problems with my ignition not turning all the way and the key sticking. Even though it never did it at the dealer (go figure) Tracy listened to my input and let me know that they did have a part in stock I recommended changing from what I read on GMC forums. They were very upfront that they could not be sure what was causing it and I asked for an accurate quote for the part replacement after seeing the quote decided to have the part replaced. The problem has not returned since and the work was excellent with the assurance the shift control was the problem.
Sep 15, 2022
Tracy always has great customer service every time I
Tracy always has great customer service every time I speak to her about my vehicle issues.
Aug 15, 2022
Great service took very good care of me and my vehicle
Great service took very good care of me and my vehicle will recommend to others
Aug 05, 2022
Traci is always a pleasure to work with.
Traci is always a pleasure to work with..............dealership is very friendly,knowledgeable. Everyone makes issues understandable. Always willing to go the extra mile to deal with any problem.
Jul 30, 2022
Excellent customer service.
Excellent customer service. We really enjoy working with Tracy in the service dept. Sangster’s has our loyalty for future business.
Jerry Courcy
Finance Manager
Sep 26, 2022
Worked very diligently on my concerns.
Worked very diligently on my concerns. Came to a very wonderful solution. Very satisfied. You see the sales guy once. You build a long term relationship with your service representative.
Sep 11, 2022
Very good out the door in 2 hrs or less one of the best
Very good out the door in 2 hrs or less one of the best experiences
Sep 01, 2022
The buying process was quick and painless without anyone
The buying process was quick and painless without anyone trying to upsell me on accessories.
Aug 12, 2022
This is my second purchase with Raul and a pleasure
This is my second purchase with Raul and a pleasure working with his professionalism and attention to my concerns.
Aug 11, 2022
Great service with no hassles.
Great service with no hassles. Quick and painless process which I wasn’t expecting. Meaning I didn’t get hassled by salespeople which I thought would happen lol. and there was no pressure to buy anything.
Corey Sangster
New Car Manager
Sep 17, 2022
All the Sangster staff was extremely friendly and kept we
All the Sangster staff was extremely friendly and kept we informed about the status of my vehicle during production and shipping.
Sep 01, 2022
The buying process was quick and painless without anyone
The buying process was quick and painless without anyone trying to upsell me on accessories.
Aug 27, 2022
Excellent service.
Excellent service. Bought a new truck and traded in two cars. Got a fair price on everything without any hassle or pressing.
Aug 18, 2022
Really good appearance really people friendly like the
Really good appearance really people friendly like the vibe of the people working their and took time to show us the vehicle
Aug 05, 2022
Traci is always a pleasure to work with.
Traci is always a pleasure to work with..............dealership is very friendly,knowledgeable. Everyone makes issues understandable. Always willing to go the extra mile to deal with any problem.
Casey Sangster
GM
Sep 17, 2022
All the Sangster staff was extremely friendly and kept we
All the Sangster staff was extremely friendly and kept we informed about the status of my vehicle during production and shipping.
Aug 05, 2022
Traci is always a pleasure to work with.
Traci is always a pleasure to work with..............dealership is very friendly,knowledgeable. Everyone makes issues understandable. Always willing to go the extra mile to deal with any problem.
Jul 16, 2022
Sangsters is always willing to help me as much as
Sangsters is always willing to help me as much as possible when I go in to see them! The best customer service I’ve ever had from a dealership!
Apr 28, 2022
Everyone there was super helpful and nice.
Everyone there was super helpful and nice. No one hesitated to make sure we felt comfortable and cared for.
Apr 13, 2022
Everyone is friendly and work to do their best to help
Everyone is friendly and work to do their best to help and take care of all your needs. Pleasant to do business there.
Jake Sangster
Sales Consultant
Sep 17, 2022
All the Sangster staff was extremely friendly and kept we
All the Sangster staff was extremely friendly and kept we informed about the status of my vehicle during production and shipping.
Aug 18, 2022
Really good appearance really people friendly like the
Really good appearance really people friendly like the vibe of the people working their and took time to show us the vehicle
Jul 28, 2022
Great experience all around!
Great experience all around! Jake, Corey, and Jerry were great to work with. Thanks for all the help, we LOVE our new car!
Jun 09, 2022
Great people to work with!
Great people to work with!! The customer service from sales team to the finance department on to any service work is outstanding
Apr 13, 2022
Everyone is friendly and work to do their best to help
Everyone is friendly and work to do their best to help and take care of all your needs. Pleasant to do business there.
Don Sangster
President/Owner
Aug 05, 2022
Traci is always a pleasure to work with.
Traci is always a pleasure to work with..............dealership is very friendly,knowledgeable. Everyone makes issues understandable. Always willing to go the extra mile to deal with any problem.
Feb 21, 2022
We had the best experience at Sangster Motors!
We had the best experience at Sangster Motors! Their staff and family were amazing. We had a few issues with the truck that we had purchased and they got right on it and got it fixed. Their communication was outstanding. Highly recommended this dealership!!
Jan 14, 2022
Best dealership in Wenatchee! They have an amazing, and...
Best dealership in Wenatchee! They have an amazing, and super friendly staff!! Great working with them for all these years!
Jan 04, 2022
They found the perfect used car for my wife. The price...
They found the perfect used car for my wife. The price was great and so was the service. I’ll definitely recommend them.
Dec 21, 2021
I have enjoyed doing business here for years. It is a...
I have enjoyed doing business here for years. It is a family owned business that makes me believe I am one of the family. They truly hold the customer as being very important! And no pushy sales tactics!
Cory Lyon
Parts Consultant
May 25, 2022
The service team is very thorough and efficient.
The service team is very thorough and efficient. I’ve been working with them for over three years now for all of my trucks service needs. I’ve worked with other service teams and hands down Sangster's team is the best. Gold Stars for Tracy!
May 05, 2022
Love working with Tracy she is the best.
Love working with Tracy she is the best. Professional, friendly, knowledgeable. The whole staff have always been wonderful to work with, 10 star rating.
Apr 13, 2022
Everyone is friendly and work to do their best to help
Everyone is friendly and work to do their best to help and take care of all your needs. Pleasant to do business there.
Jan 14, 2022
Best dealership in Wenatchee! They have an amazing, and...
Best dealership in Wenatchee! They have an amazing, and super friendly staff!! Great working with them for all these years!
Dec 17, 2021
I want to thank all the service team at Sangsters Motors...
I want to thank all the service team at Sangsters Motors for providing a professional and outstanding service here in our valley. Definitely recommend Sangsters Motors!
Kolbie Crockett
Office
Nov 03, 2021
This is for the service department... I finally made it...
This is for the service department... I finally made it in about a failing AC Control unit on my 2019 GMC Canyon after calling in about it in June 2021 to verify 3-year warranty not realizing that my milage would exceed the warranty guidelines by the time I brought it in as I was only thinking about the 3-year timeframe (not the fault of the dealership as I only asked about the 3-years in regards to the failing part). I was less than happy with the situation when I received the work order quote in the misunderstanding (admittedly me) and I mentioned I had called in about it before (I think I said 90 days but it was actually more like 5 months after reviewing) and the service manager came out from his office after overhearing the conversation and said he would see what could be done as I was 3k miles out of warranty. The Sangster Motors service manager called GM to see if they would be willing to cover it and GM agreed to cover up to or most of the repair with a small deductible/co-pay on my part. I cannot tell you how grateful I am to do business with someone who will go to bat for customers when misunderstanding on the customer's part is in play, making the effort is why I come back time and time again. I appreciate what this business brings to the region. Dave Y.
Oct 13, 2021
The work done by Sangsters is absolutely first rate....
The work done by Sangsters is absolutely first rate. Highly recommended. The staff always make the extra effort.
Oct 01, 2021
Great customer service all around. Super friendly and...
Great customer service all around. Super friendly and trustworthy staff. Very comfortable atmosphere. highly recommend.
Sep 28, 2021
Thanks to the service department for fixing my truck....
Thanks to the service department for fixing my truck. Professionals and service with a smile. Thanks all
Jul 30, 2021
Did a great job repairing my A/C. Always friendly and...
Did a great job repairing my A/C. Always friendly and helpful. Ryan Mohs is outstanding communicating with me and so knowledgeable about my vehicle!
Leonardo Mezquia
Sales Consultant
Aug 27, 2022
Excellent service.
Excellent service. Bought a new truck and traded in two cars. Got a fair price on everything without any hassle or pressing.
Aug 12, 2022
This is my second purchase with Raul and a pleasure
This is my second purchase with Raul and a pleasure working with his professionalism and attention to my concerns.
Jun 21, 2022
Very good to deal with this dealer friendly courtesy and
Very good to deal with this dealer friendly courtesy and helpful will definitely go there when needed
Jun 19, 2022
The staff were friendly.
The staff were friendly. I felt no pressure to make a quick decision. Once I made the decision to purchase, the transaction was quick and easy.
Jun 19, 2022
Everyone was very nice and accommodating.
Everyone was very nice and accommodating. They went out if their way to work with me purchase my car.
Dave Rich
Parts Consultant
May 25, 2022
The service team is very thorough and efficient.
The service team is very thorough and efficient. I’ve been working with them for over three years now for all of my trucks service needs. I’ve worked with other service teams and hands down Sangster's team is the best. Gold Stars for Tracy!
Feb 16, 2022
Very friendly and everyone is willing to help out even
Very friendly and everyone is willing to help out even when you are dealing with another sales person
Jan 14, 2022
Best dealership in Wenatchee! They have an amazing, and...
Best dealership in Wenatchee! They have an amazing, and super friendly staff!! Great working with them for all these years!
Sep 18, 2021
I love keeping my money local and this dealership is like...
I love keeping my money local and this dealership is like family when you go in to have things worked on or when you buy something
Sep 10, 2021
Sangster Motors was very helpful with the recall on my...
Sangster Motors was very helpful with the recall on my 2012 Cadillac. They helped me know it needed an oil change, so I feel confident for winter driving.
Raul Orozco
Sales Consultant
Aug 12, 2022
This is my second purchase with Raul and a pleasure
This is my second purchase with Raul and a pleasure working with his professionalism and attention to my concerns.
Aug 11, 2022
Great service with no hassles.
Great service with no hassles. Quick and painless process which I wasn’t expecting. Meaning I didn’t get hassled by salespeople which I thought would happen lol. and there was no pressure to buy anything.
Jul 30, 2022
Excellent customer service.
Excellent customer service. We really enjoy working with Tracy in the service dept. Sangster’s has our loyalty for future business.
Jul 28, 2022
Very helpful showed me everything.
Very helpful showed me everything. In the truck great people to deal with I’m glad I can keep my money in town
Jul 11, 2022
If you ever needing to buy a truck this is place.
If you ever needing to buy a truck this is place.Great customer service and real nice people
Linda Potts
Administration
Mar 19, 2022
The staff was friendly, professional and knowledgeable
The staff was friendly, professional and knowledgeable about the vehicles on the lot. They assisted me in finding the vehicle I wanted.
Dec 29, 2021
Staff from the time I called an made an appointment was...
Staff from the time I called an made an appointment was very polite an knowledgeable! When the transmission did not come in as scheduled they communicated ASAP an followed up as needed!
Oct 01, 2021
Sangster Motors provides consistent, quality service....
Sangster Motors provides consistent, quality service. Tracy is service is always professional, helpful and courteous.
Jul 30, 2021
We have had several cars and vehicles over the last 45...
We have had several cars and vehicles over the last 45 years but Sangsters has been the best dealership we have ever worked with! We will be back in the future for all our vehicle needs
Jul 20, 2021
Sangster Motors employees have always been courteous and...
Sangster Motors employees have always been courteous and accommodating. They are friendly and very knowledgeable. They are quick to return calls regarding service of my vehicle. I appreciate the service and family feeling I receive each time I go to Sangster Motors
Bridget Johnson
Administration
Aug 05, 2022
Traci is always a pleasure to work with.
Traci is always a pleasure to work with..............dealership is very friendly,knowledgeable. Everyone makes issues understandable. Always willing to go the extra mile to deal with any problem.
Dec 29, 2021
Staff from the time I called an made an appointment was...
Staff from the time I called an made an appointment was very polite an knowledgeable! When the transmission did not come in as scheduled they communicated ASAP an followed up as needed!
Jul 30, 2021
We have had several cars and vehicles over the last 45...
We have had several cars and vehicles over the last 45 years but Sangsters has been the best dealership we have ever worked with! We will be back in the future for all our vehicle needs
Jul 20, 2021
Sangster Motors employees have always been courteous and...
Sangster Motors employees have always been courteous and accommodating. They are friendly and very knowledgeable. They are quick to return calls regarding service of my vehicle. I appreciate the service and family feeling I receive each time I go to Sangster Motors
May 13, 2021
Kolbie was very helpful. They had me back on the road as...
Kolbie was very helpful. They had me back on the road as quick as I could hope for! Everyone I spoke with and had interaction with at Sangster a has always been great.
Edgar Sauceda
Service Advisor
Sep 11, 2022
Very good out the door in 2 hrs or less one of the best
Very good out the door in 2 hrs or less one of the best experiences
Aug 19, 2022
Honest thorough and professional.
Honest thorough and professional. My service advisor Edgar kept me up-to-date the whole time of my repair process. They took the extra time and effort to make sure the job was done right I love the people that Sangster motors puts in front of me. Honest professional and with high integrity. I wouldn’t take my vehicle anywhere else for mechanical service. I love what they do… THEY love what they do and it certainly shows. Don Sangster motors is number one in my book.
Aug 15, 2022
Great service took very good care of me and my vehicle
Great service took very good care of me and my vehicle will recommend to others
May 31, 2022
Always interested in analyzing the problem when we bring
Always interested in analyzing the problem when we bring our vehicles in before giving us the cost of the repair job
May 05, 2022
Great service great service great service Good old
Great service great service great service Good old fashion dealership with awesome people taking care of all your service needs
Luke Luttrell
IT
Sep 01, 2022
The buying process was quick and painless without anyone
The buying process was quick and painless without anyone trying to upsell me on accessories.
Nov 19, 2020
Brendan is very thoughtful and kind, no pressure to buy....
Brendan is very thoughtful and kind, no pressure to buy. He wants the best for his customers. He will find what you are looking for.
Oct 05, 2020
Brendan, was easy to deal with, very low pressure sales...
Brendan, was easy to deal with, very low pressure sales which is how it should be. I would deal with him again. Great job Brendan
Jul 22, 2020
Sangsters is great as usual.Blake always does a great job...
Sangsters is great as usual.Blake always does a great job and their service department is fantastic. Ryan Mohs is great in the service department
Ginger Dinter
Office Manager
Aug 20, 2021
Every aspect from the sales to the paperwork was easy,...
Every aspect from the sales to the paperwork was easy, and professionally done. I recommend this dealership to anyone who wants a no pressure sales attitude.
Aug 26, 2020
Great friendly dealership! Alway willing to help me and...
Great friendly dealership! Alway willing to help me and answer my questions! I enjoy talking to Don, Cory, and Casey they always have time for me
Apr 23, 2018
Amazing experience!
Best place to buy a new or used vehicle in the wenatchee valley if you want a domestic vehicle this is the place to go!
Steve Loidhamer
Sales Consultant
Sep 26, 2022
Worked very diligently on my concerns.
Worked very diligently on my concerns. Came to a very wonderful solution. Very satisfied. You see the sales guy once. You build a long term relationship with your service representative.
Jul 31, 2022
Very helpful and easy to deal with.
Very helpful and easy to deal with. Would recommend to anyone looking for a car.
May 03, 2022
Although I didn’t finalize the purchase on the original
Although I didn’t finalize the purchase on the original vehicle we were looking at, the salesman Steve was very professional and did a great job helping me. He was patient and while I backed out of the deal last mnutute, it had nothing to do with Steve, or the dealeship, but rather some things with that model I really didnt like.
Bree Spencer
Service Advisor
Sep 26, 2022
Worked very diligently on my concerns.
Worked very diligently on my concerns. Came to a very wonderful solution. Very satisfied. You see the sales guy once. You build a long term relationship with your service representative.