Customer Testimonials

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DealerRater May 12, 2021

Sangster Motors is the best in the West and in North Central Washington for anything associated with GMC vehicles. I would recommend them to anyone!

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DealerRater May 8, 2021

Tracy always goes above and beyond. She makes sure that my vehicle is well taken care of before it leaves the lot and I'm satisfied with repairs.

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DealerRater May 7, 2021

Yesterday we dealt with the parts department and the service department. Everyone was friendly and knowledgeable. Service department was quick and thorough. Parts department ordered what we needed and took the time to come to the waiting area and confirm our order and the arrival date. We are impressed with the people, the service and the cost. Sangster is our go to place.

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DealerRater May 6, 2021

Great service and awesome staff. Always friendly and willing to help anyway they can. I can always count on honest and fair service with the crew at Sangsters.

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DealerRater May 6, 2021

Your dealership did exactly what you told me you would do (i.e. on time, for the price you estimated). You were professional, and polite. I was impressed.

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DealerRater May 5, 2021

They are great people who want their customers to be satisfied and I am!!! Service doesn’t get any better than that. Thank you Chet,Tracy, and all the other people whose names I don’t know. Mike Bigelow

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DealerRater Apr 29, 2021

Excellent repair on my 2002 GMC pickup. Enjoyed the professionalism of their service department. Kolbie was excellent to work with and work was done when promised.

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DealerRater Apr 29, 2021

A great dealership Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau

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DealerRater Apr 28, 2021

Kyle was great.. helped us on two different "stop by's". Showed me options without pressure. Understood my needs and showed me everything that might fit. We left.. decided and came back to complete the transaction. Thx Kyle you're great

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Google Apr 24, 2021

Purchase of my Truck was like no other experience. Finally a dealer I could send my Wife to and not have to worry. Corey gave us the Sangster feel and made the whole process seamless. Thank you Corey and the rest of Sangster Motors for making the buying experience so great!

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DealerRater Apr 24, 2021

Corey and his staff were excellent to deal with. They were very time efficient, and did a good job handling my purchase and trade in.

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DealerRater Apr 23, 2021

Great service,always friendly,thank you ,always good to do business with , love the prices.they treat you like family and friends easy to schedule your time

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Google Apr 17, 2021

Brendan Bergen made the process of buying a new car almost fun. Low pressure all the way and were able to get a test drive without a chaperone. Love it!! Great dealership to buy from.

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DealerRater Apr 17, 2021

Always a pleasure to do business at Sangster motors. Everyone is friendly and helpful. If you don’t need it they don’t try to sell it to you. The best thing about doing business there is what they do after the sale. Always willing to help anyway they can! That keeps me coming back!

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DealerRater Apr 16, 2021

Best experience ever buying a vehicle! The salesman was honest and truthful throughout the whole process. I never felt pressured at any time. Ordered the truck and was told it could be 3 to 4 months. Truck showed up in two which was a nice surprise. Everyone at the dealership was friendly and helpful. I was given a very fair value for my trade in. Will definitely be back!

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DealerRater Apr 15, 2021

The staff are excellent. Felt good about my deal. Even when we had a communication issue, they made it right when they didn’t have to. I’ll go back for my next vehicle.

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DealerRater Apr 13, 2021

Tracy was great to work with in the service department. Everyone is friendly and helpful. Loved having the car washed after it was serviced and checked out.

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DealerRater Apr 13, 2021

Great place, super friendly staff, great car salesman, he was fast and even washed my car himself knowing we were in a hurry because I needed to get to work. All around great experience

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DealerRater Apr 9, 2021

I get a nice feeling when I have dealt with Sangster Motors . Brendan and Cory have great customer service skills . Tracy in service also . I will probably be back in a few years . Thank you .

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DealerRater Apr 7, 2021

Always professional and truly community oriented. Have always purchased our vehicles from them and will continue to do so, they treat you like family. They and myself were very frustrated that GMC took so long to get truck finished!!!

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Google Apr 7, 2021

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DealerRater Apr 7, 2021

Quick and easy sale. Would do business again. Have only had the vehicle 24 hours so will see how it goes. They had all the paperwork ready and worked with me to pay conveniently.

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DealerRater Apr 3, 2021

Brendan was very professional and easy to work with. They found me a great interest rate. We love to support locally owned businesses. We will be returning for our next truck.

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DealerRater Apr 3, 2021

Excellent service and patience in helping me make my selection on a truck. Finance department was fast and helpful and got me the warranties that I needed.

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Google Apr 3, 2021

Only place to buy a vehicle in wenatchee!!! Go see Jake for the hook up!

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DealerRater Mar 31, 2021

Honestly, I don’t like buying vehicles and going back and forth with sales staff. But, This was Absolutely the BEST buying experience EVER! They really DO treat you like family! From the sales staff to the service department, every person I dealt with was extremely friendly and helpful! Thank you Sangster Motors for a FANTASTIC buying experience!!

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DealerRater Mar 31, 2021

We’ve worked with Sangster for 15-20 years and have always had a great experience. The purchasing process is seamless and the service department is always good to work with.

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DealerRater Mar 30, 2021

They are the best dealers in Wenatchee. Always so gracious and helpful. This is our fourth vehicle that we have purchased from them. Great service after the sale too!

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DealerRater Mar 30, 2021

Fast and Easy service appointment for new GMC. They made it Easy to get in and out fast and of course did a feee car wash

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DealerRater Mar 28, 2021

They always get me in as quickly as possible fix the problem and get me on my way I appreciate you very much Thank you

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DealerRater Mar 26, 2021

No pressure salesperson, Leo Mezquia, was a pleasure for my wife and myself to do business with. Was also very helpful understanding all the new wizbang electronic equipment that comes on new cars these days! Also the finance manager, Corey Sangster, was a pleasure to deal with as well! He talked us through our questions about extended warranty and what our overall needs would or could be for the life of the vehicle, as we tend to keep our cars for a long time. Overall experience was great!

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DealerRater Mar 26, 2021

They’re always efficient and timely, good service, nice people. I don’t like answering machines but they responded back quickly enough. I even got my vehicle washed as well when they were done!

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DealerRater Mar 26, 2021

Excellent service from our sales man Leo! He was helpful and not pushing us in a direction we didn’t want to go. 10/10 would recommend

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DealerRater Mar 25, 2021

Great service, easy to make an appointment, and quick with my recall. Thank you for your services and all your hard work that you all do down there.

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DealerRater Mar 24, 2021

Sangster Motors is the only place I would take my truck! Great customer service, very friendly and completes the job as promised. Happy customer. Thank you

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DealerRater Mar 20, 2021

Sangster Motors went above and beyond for me. Kolbie is very knowledgeable and helpful, and the service technicians did a great job repairing my truck.

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DealerRater Mar 19, 2021

Love these guys always fair, friendly great service. Wouldn’t go anywhere else. Thank you again for another great car and service. I love it

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Google Mar 17, 2021

Service dept was spot on with time frame. Plus they washed the truck after. All with a smile and chipper attitude

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DealerRater Mar 17, 2021

Buying our 2021 GMC Pickup was a wonderful experience at Sangster Motors. They worked with us to get exactly what we wanted! We have purchased other new vehicles from other dealerships and it was high pressure and very stressful. Not this time!

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Google Mar 16, 2021

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DealerRater Mar 16, 2021

it was a simple process to buy a new vehicle fair price Jake showed me all the features of the new Denali 3500 HD very satisfied

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DealerRater Mar 15, 2021

Great, timely, and honest service. Even washed my car after! Didn't try to make up issues that weren't there. Adds lots of trust!

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DealerRater Mar 13, 2021

Service Rep. Tracy was exceptional with helping me solve a tire issue with my 2018 Acadia. It turned out I needed a new set of tires. I shopped around and Sangster’s offered the best deal for the type and brand of tires I wanted on my car. And Tracy was super helpful and supportive, better than the other tire stores... Thank you.

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DealerRater Mar 13, 2021

Great!loved the flexibility in appoitments they really helped me and didint pressure me to pick it up.The pricing wasent so bad but over all great!

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DealerRater Mar 13, 2021

Brendan was helpful with the entire process in buying Ellis’s Jeep. He was patient and explained each step of the paperwork, that is a huge process for sure. I mentioned while we were there, that I had heard very positive things about Sangsters and it was actually a great experience for us. Thank you Brendan . Also Jerry and the finances went very well too.

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DealerRater Mar 13, 2021

I appreciated she was great with communication and helping me out. Called before continuing with more work to ask if that was ok before continuing.

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Google Mar 13, 2021

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DealerRater Mar 12, 2021

This is a great locally owned business with great customer care and service. I won’t buy a truck unless it from Sangster Motors. Great family

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DealerRater Mar 12, 2021

Work scheduled, performed and delivered as expected. AND they washed my truck afterwards. Didn't get a hard time for bringing in a Dodge, lol. Can't ask for much better!

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DealerRater Mar 11, 2021

Good people, good company, great service....................... Tracey is always pleasant, kind, honest, and most helpful Why does this have to be 25 words minimum to make a review that’s just stupid

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DealerRater Mar 11, 2021

Oil change was completed in the time they have quotes. Staff I dealt with were processional and courteous. No issues with the service I was provided.

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DealerRater Mar 11, 2021

Great family owned and operated business. Trustworthy people that have always supported the community. I have done business with them before. And will again. I recommend Sangster motors to everyone.

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DealerRater Mar 11, 2021

Great people, excellent service. Everything was quick and easy. Got a great car for our daughter. I couldn't have asked for a better experience.

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Google Mar 10, 2021

Excelente servicio y muy amables,. Sobre todo el Sr. Raul , fue quien me atendío

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DealerRater Mar 7, 2021

Always professional and excellent service. Myself and my vehicles are always treated Exceptionally. They take the extra time to make sure all my needs are met.

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DealerRater Mar 6, 2021

I had a few minor repairs to fix on my car. Tracy in the Parts Dept was truly helpful in arranging for diagnosis by a Tech, coordinating the scheduling and communicating my repair. Easy Percy. Great service.

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DealerRater Mar 5, 2021

Leo was a helpful sales man, he made it a great experience picking out my GMC Denali, very informative. Thank you! Over all very happy with my purchase.

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DealerRater Mar 4, 2021

Great experience for me this go around. I had a problem that they helped me get through it and then went above and beyond to correct everything. Happy customer

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DealerRater Mar 1, 2021

I have purchased several new and used vehicles from Sangster Motors. Always a great experience. Thank to the employees and owners. I wii be back.

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DealerRater Feb 27, 2021

Kolby was the only person I had contact with. Great customer service qualities! She was welcoming,informed, she made certain the grandchildren and I had a car while mine was in service. She really followed through!

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DealerRater Feb 25, 2021

Tracy is always great. I needed to have my car service quickly so I could get my mother to an appointment. My car was ready with time to spare!

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DealerRater Feb 24, 2021

He did a great job! Very friendly! I felt very comfortable there! I would go back if I was ever interested in another car! I would also tell people about my experiences with you!

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DealerRater Feb 23, 2021

So xxxx is super expensive these days correct ??? So now that you've nodded your head in agreement, you get what you pay for. Buy cheap you got cheap xxxx. I take my duramax to the people who know my truck and want my business. Simple. If the screw up I'll buy a toyota.1😏 Not.....

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DealerRater Feb 23, 2021

Tracy is amazing!! Always kind, professional & gets things done! Some of the men I encountered were not this visit! Oil spilled on engine causing concern

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DealerRater Feb 20, 2021

I booked my appointment online and had a follow up call shortly after to confirm the work to be done. When I got to the dealership I was greeted by Tracy and she did a great job of explaining all the work to be done and kept in contact along the way. Great experience!

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Google Feb 20, 2021

So far I have gotten a great car with low mileage! The Brandon was great at what he does and there was no pressures! I’m happy with my New Car!

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DealerRater Feb 17, 2021

The service is great! Tracy gets you in As Soon AP. It is quick and well done. Thank you for your service to my Buick.

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DealerRater Feb 17, 2021

Tracy was very professional as were the mechanics who diagnosed the problem and made necessary repairs in a prompt and efficient manor. The car wash was also a pleasant surprise. I will take my GMC Canyon to them for any issues in the future. Thank you Sangster Motors.

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DealerRater Feb 17, 2021

Tracy in the service department is always friendly and helpful. I enjoy using her if she’s available. She always takes good care of my truck. Thank you

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DealerRater Feb 17, 2021

Great work and did all of it for $100 less than my quote. Will be coming back again if the truck has any further issues.

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DealerRater Feb 10, 2021

I really enjoy dealing with the people down at sangsters service center, I have yet to meet one that didn't have a great attitude and hasn't made me feel comfortable leaving my pickup with them. I constantly recommend them to friends and family and will continue to do business with them and the dealership on all my future vehicle business

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DealerRater Feb 10, 2021

I always feel that Sangster will do the work right and in a timely way. I also like that my car is clean when I pick it up.

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DealerRater Feb 9, 2021

Always friendly fair and honest. Do all they can to save you money and not do things that aren’t needed. They always communicate the service process step by step and let you know how your rig is coming along.

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Google Feb 6, 2021

Raul was awesome! Great customer care.

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DealerRater Feb 4, 2021

Great service really reliable and helpful with all your needs. Excellent service and courtesy. Explain very well and clearly what is best for you and your car.

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Google Feb 3, 2021

Thank you to Sangster Motors, I was able to find a truck that was exactly what I asked for and WITHIN my budget. I gave my boundaries of my want/needs for a vehicle and budget, and Brendan found me a beautiful truck, and Jerry made sure I was kept within my payment goals! Quick and easy process.. None of that typical salesman pitches to get me I to a vehicle I couldn't afford! HIGHLY recommend Sangster Motors.. I'll be back, when my budget expands.. Thank you!

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DealerRater Jan 30, 2021

Good dealership they all were great from sales to service and parts! I’m happy! Happy happy happy happy happy happy happy happy happy happy happy

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DealerRater Jan 29, 2021

Raul At Don Sangster Motors Knew exactly what we wanted found me a vehicle quickly And was very helpful and very friendly And everyone there helped us It was very friendly and helpful

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DealerRater Jan 29, 2021

I so appreciate your dealership. My car has been towed to your shop 4 times. Each time I was treated very well and my car was fixed to my satisfaction. Thank you Ray for all your help.

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DealerRater Jan 26, 2021

Tracy in the Service Department is awesome. We request her with all of our service needs and feel she makes her costumers her priority with every appointment.

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DealerRater Jan 23, 2021

Good people as always helped find the the problem easy in and out no problem proce could be better sangster does good work nice job

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DealerRater Jan 22, 2021

Attempting to trust the dealership for my repairs. Last repair was awesome. A few glitches on this repair due to Advisor is learning,but overall I'm satisfied so far. She will get better with experience.

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DealerRater Jan 22, 2021

Big thanks to Kolbie Crockett for helping me with every thing I needed. She was amazing with detailed information I needed. She helped with any questions I had. Thank you for your service.

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DealerRater Jan 20, 2021

Like family, Very friendly, good to work with, great service department, locally owned business close to home which is great for doing the required maintenance

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DealerRater Jan 19, 2021

I have been customer for 4 years since moving to East Wenatchee. 5094292872. Have always had good personal experience until now. Told her my name and that I was a customer but had new car. When I received my invoice Andrew Schrock was the name on form with Clarkston address. She went to correct it and 2nd slip said Donna M Schrock with Clarkston address. Kolbie said she could not change it to my name and address. I want paperwork correct so I have the record on my car. A lady in office gave me a copy of how my my account ...

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DealerRater Jan 19, 2021

Sangster Motors is the only dealership that I go to for many years. WHY: Management , Sales Dept, Service Dept and Parts Dept ,Office Dept people are very professional,honest and truly care about the customer and their needs and answer any questions with intergity and are transparent. I will always recommend to my family and friends go to Sangster Motors .

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DealerRater Jan 15, 2021

Excellent service! Family friendly. Definitely recommend continued services in the future.we had some issues with an older vehicle when we left and they were quick to fix the issue without hesitation. They went above and behind to ensure financing and services were met.

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DealerRater Jan 15, 2021

I will only let Sangsters Motors work on our Vehicle as we had a very bad experience with Cascade Auto and will never go back for Buying a Vehicle or getting an Service work done. Sangster Motors and their Employee Tracy in the Service Department has been awesome to work with! Keep up the Awesome work!!

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DealerRater Jan 14, 2021

Excellent work done at an honest price. I think they even washed my truck! I would trust them with any future work that needs to be done to my vehicles.

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Google Jan 8, 2021

Outstanding experience working with Sangster Motors! From the initial contact to the delivery of the vehicle to my home, there were no surprises and it was a simple, straightforward process. Fantastic communication on what to expect and when from the entire staff really gives a great sense of confidence in what is usually an agonizing experience at other dealerships. Well done folks! Thanks Sangster Motors!

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Google Jan 6, 2021

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DealerRater Jan 6, 2021

Great to work with. Told what they found was needing done. Told parts would have to be ordered! Advised when we could leave it in AM and woould need to allow four hours to complete the worki!!

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DealerRater Jan 5, 2021

I love Sangster Motors! They have taken such good care of me. Needed my first oil change on my new Envsion I bought there. Roy in Service was great and got me on my way quickly. Thank you!

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DealerRater Jan 2, 2021

Tracy Jones is my customer service representative and she is great to work with. She has excellent knowledge of the service dept. and the repairs needed. Tracy gets my Denali in at the time promised and always keeps me updated. Kim Skaar

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DealerRater Dec 26, 2020

Ray was very helpful in diagnosing my car. I appreciate the speed it was done in and the car was washed as well. That was a nice surprise.

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DealerRater Dec 25, 2020

Brendan was great! I appreciate an easy and great transaction. I can recommend them to anyone. Will be buying more trucks from Brendan. He came all the way to Pasco with paperwork.

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Google Dec 23, 2020

Best car purchase experience I have ever had. Hard to find quality businesses like this these days.

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DealerRater Dec 23, 2020

Our whole experience was great! Brendan did a very good job at helping me secure the car I wanted. Helping me get into the car really fast and making sure that I felt comfortable in knowing everything about the car before I drove off the lot. I would give him a Definite 10/10! Made me feel like I knew him forever, was very kind and professional.

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DealerRater Dec 23, 2020

Great dealership to deal with. They always treat me extremely well. Service department is super easy to work with any very professional. They truly go out of there way to make you happy.

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DealerRater Dec 22, 2020

It is a amazing place. Everyone is always helpful and I feel very welcomed there. Service department is also a great place. Very knowledgeable about the services we need for my vehicle.

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