Customer Testimonials

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Google Feb 23, 2024

(Translated by Google) An excellent representative, Leo, very loving. (Original) Un exelente representante leo mui amavle

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Google Feb 18, 2024

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Google Feb 18, 2024

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Google Feb 16, 2024

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Google Feb 15, 2024

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DealerRater Feb 13, 2024

Denise and Jake take good care of me They both communicate very well Thank you

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Google Feb 10, 2024

Leo was awesome!

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Google Feb 6, 2024

Quick, immediate service when I was desperate to figure out an electrical issue with our Yukon.

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DealerRater Feb 2, 2024

Overall good experience with dealership, but timely availability of parts from GM was a problem.

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DealerRater Feb 1, 2024

Service department always works hard to get your vehicle in and out as fast as possible

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DealerRater Jan 31, 2024

Great customer service. Went in to look at trucks and ended up purchasing one. Highly recommend Leo if you are interested in purchasing a vehicle.

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Google Jan 31, 2024

Got the truck in quickly. GREAT communication with service manager. Quick service, reasonable prices. And even washed the truck before releasing it. Good job!

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DealerRater Jan 30, 2024

This dealership does a good job I. The service department. I appreciate that they are organized and knowledgeable.

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DealerRater Jan 30, 2024

Place makes you feel at home. Very observant and on top of their game. I value them.

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DealerRater Jan 30, 2024

The service team did a good job responding to questions of parts availability which stretched on for 3-1/2 months. They were polite through my frustration when they had no info and called me as soon as they had an ETA for the parts.

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Google Jan 29, 2024

The staff are all outstanding! While getting an oil change seems a bit $$, they are fast, friendly, and as courteous as they can be. Cudos to the staff.

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Google Jan 28, 2024

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DealerRater Jan 27, 2024

I have been dealing with Sangster motors for about 16 years and have always been treated with respect and courtesy. I feel that a big part is that it's family owned and operated. Very friendly staff in all departments and I I'm treated like family.

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DealerRater Jan 26, 2024

Nice, helpful people. Fast service, they seem to take care of my vehicle. Thank you

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DealerRater Jan 26, 2024

Very attentive and make you feel like you are their only customer. They always go above and beyond... Gabe me a car to use free of charge while car was in the shop.

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Google Jan 26, 2024

Always have a great experience when I come in! Everyone there is very nice!

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Google Jan 26, 2024

Edgar took good care of me with my wiper problems Thank You Sangster Motors.

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DealerRater Jan 24, 2024

I am very pleased with the honesty and integrity demonstrated by Dennis and Sangster Motors. I will be sharing my my experience with many of my friends. Thank you Dennis.

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Google Jan 21, 2024

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DealerRater Jan 19, 2024

Edgar is great to work with and always communicates well. It has always been a positive experience.

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DealerRater Jan 17, 2024

It has been very good! Dennis Weaver is the person we deal 99% of the time. So we rate Sangster Motors according to our relationship with him, which has been very good.

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DealerRater Jan 17, 2024

5 Super professional and fast. Appreciate the quality people you have working for your dealership

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DealerRater Jan 13, 2024

Dennis was friendly and helpful. He was knowledgeable and followed through with everything we spoke about. Top notch service.

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DealerRater Jan 13, 2024

Absolutely the best experience I've had with a dealership service department in many years. I live in Ephrata and normally go to bud Clary in Moses Lake. You guys have earned my business! I was absolutely impressed with your service. Thank you

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DealerRater Jan 13, 2024

They're a really good team everybody is courteous and super friendly I was in and out in an hour and that counts to me a lot I really recommend them to all my friends they know what they're doing.

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DealerRater Jan 11, 2024

The parts manager, Jerry Maxey, does an excellent job. The sales experience was simple and easy and I know that if I need parts for this car, Jerry Maxey will provide excellent customer care

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DealerRater Jan 11, 2024

The service scheduler is a great tool, very easy to use. The customer servise has been great as well.

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DealerRater Jan 11, 2024

Very good my jeep was done before lunch My appointment time was at 11 am

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DealerRater Jan 11, 2024

Painless Bree at Sangster motors in East Wenatchee Washington was friendly and very accommodating for our needs with our 2019 GMC Denali

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DealerRater Jan 11, 2024

Great customer service. Great service and employees always ready to help and answer questions. Great customer service. Great service and employees always ready to help and answer questions. They have the best customer service

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DealerRater Jan 11, 2024

Appointments were good they took care of me right away. Dennis is a good communicator

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DealerRater Jan 11, 2024

Servicing my truck is a breeze. They fit me in and take care of the problems without trying to upsell.

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DealerRater Jan 11, 2024

The service was prompt and just as expected. Car wash and vacuum were a huge plus

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DealerRater Jan 11, 2024

The dealer cares about the complete process! From the purchase thru the service and or repair!

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DealerRater Jan 11, 2024

The service department got my vehicle in quickly, diagnosed the problem and had it completed the next day. Excellent customer service, quality repair.

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DealerRater Jan 7, 2024

I felt Steve was looking out for a truck for me. Thanks If gmc has a good sale I'd buy new.

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DealerRater Jan 4, 2024

Almost top notch care and prompt service! Always top notch care for my vehicle and prompt service each time I'm there!

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DealerRater Jan 4, 2024

Wonderful service. Wonderful people Wonderful service and wonderful people. We were well taken care of.

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DealerRater Jan 4, 2024

Dennis worked with me to get what I needed without hassle Dennis worked with me to get what I needed without hassle and explored all options to my problem

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DealerRater Dec 29, 2023

Edgar came through for me every time Hopefully I can get a new truck there in the future

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DealerRater Dec 29, 2023

They always put the customer first. There business model is honesty and caring. The best in Wenatchee.

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DealerRater Dec 26, 2023

Top Notch service! Why should I have to say more I will look at purchasing my next truck from Sangsters

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DealerRater Dec 24, 2023

Service was great. Maintenance Service rep was knowledgeable & communication to customer was much appreciated

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DealerRater Dec 24, 2023

Great customer!! Great customer service. I wouldn't trust anyone eles with my vehicle. Oil change done in a timely manner.

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DealerRater Dec 24, 2023

Wouldn't go anywhere else. Best place for service and the only place we will ever buy a vehicle.

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DealerRater Dec 24, 2023

Wouldn't go anywhere else. Best place for service and the only place we will ever buy a vehicle.

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DealerRater Dec 24, 2023

Great experience. Dennis and crew did a great job. Great communication. Sangster's is great in general.

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DealerRater Dec 23, 2023

They are great Never have had a bad experience lol now quite bugging me ??

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DealerRater Dec 23, 2023

Appropriate staff did not show up for scheduled service so tires were not rotated as scheduled. DEF was not put in truck, had to catch this prior to leaving by noticing on DEF gauge. Edgar immediately went to shop and found that DEF was indeed not put in truck and poured it in himself. He also documented and assured me that he owes me a tire rotation. Although not convenient to swing by or schedule again for rotation due to living in Quincy, he said if I call him next time I am in wenatchee he can probably fit me ...

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DealerRater Dec 21, 2023

Since I had a serious brake problem, Bree and the team put my car on the 'work-in' list. I had it back in two days?

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DealerRater Dec 20, 2023

Very easy and quick. Was met with a smile. Informed of what was to be done. Offered a ride to and from work while car serviced

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DealerRater Dec 20, 2023

Having to go from another city and not being able to move from there waiting room for 5or six hours kind of sucks but the work they do on my vehicle is great would love it if they had some type of suttle

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DealerRater Dec 19, 2023

They were done before they thought. Everything was fine and worked perfectly. They were very professional.

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Google Dec 18, 2023

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DealerRater Dec 17, 2023

The $ estimate given was higher than the actual job. It was completed sooner than expected and they saved me $

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DealerRater Dec 17, 2023

Staff were fiendly and efficient, it was a great experience! We love our nee vehicle, it's just what we wanted.

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DealerRater Dec 16, 2023

Sangster's has always treated me right providing great service on my vehicles and a pleasant buying experience from start to finish

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Google Dec 16, 2023

I WAS VERY SATISFIED WITH THE SERVICE I GOT WITH EDGAR SAUCEDA. MY CAR WAS FIXED AND EVERYTHING TO MY SATISFACTION. I RECOMMEND ANY ONE TO VISIT SANGSTER’S TO BUY A VEHICLE OR REPAIR YOUR VEHICLE. THANK YOU. MARIE CLAIRE N. RIEDEL

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DealerRater Dec 14, 2023

So willing to handle all issues. Edgar is a very big help. I appreciate him.

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DealerRater Dec 13, 2023

Exceeded expectations. Timeline for repair completion was shorter than estimated and car runs great. Will return as needed.

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DealerRater Dec 10, 2023

Performed my service quickly and efficiently. Very friendly and easy to deal with. Great dealership.

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DealerRater Dec 9, 2023

Buying our car at Sangster Motors was a pleasant experience. Our sales person, Steve, was very knowledgeable, professional and applied no pressure to buy the vehicle.

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DealerRater Dec 9, 2023

Great dealership alway very helpful Great locally Christian family owned business that's supports the community in many ways

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DealerRater Dec 8, 2023

They were super informative and responsive and went the extra mile to get everything covered with my warranty.

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DealerRater Dec 7, 2023

My experience with Sangster's was great. Kept me informed. Picked me up in timely manner

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DealerRater Dec 5, 2023

Good people, dedicated to their customers. On new truck number 4 from Sangsters. Good experiences over past 8 years.

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DealerRater Dec 5, 2023

Great service and pleasant staff Explained well what part is needed and Easy install for home

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DealerRater Dec 4, 2023

Only dealership my family will ever go to. They treat you great in both sales and service.

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DealerRater Dec 4, 2023

Only dealership my family will ever go to. They treat you great in both sales and service.

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DealerRater Dec 1, 2023

Amazing. I’m going to try and get in touch with General Motors , so I can give high marks on your CSI report. You should be the number 1 dealer in Wenatchee!!!

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Google Nov 29, 2023

Sangster Motors is a gem of a family business! The genuine warmth and exceptional treatment you receive make every visit memorable. Their service team embodies honesty and extensive knowledge, ensuring your vehicle is in the best hands. A stellar experience from start to finish!

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DealerRater Nov 28, 2023

Customer service and workmanship are top notch. Friendly staff, went above and beyond. My car was back in working order with minimal inconvenience. Thank you.??

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Google Nov 26, 2023

Great service! Thank you, Edgar!

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DealerRater Nov 23, 2023

Raul was amazing! Great guy. Just wish I found out that the truck was in an accident before purchase.

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DealerRater Nov 22, 2023

Bridget was very helpful and kind. She was very good about keeping me up to date on the status of my vehicle and I appreciated that.

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DealerRater Nov 21, 2023

Luke, Steve, and the manager were very nice and patient with the process of buying our 2019 Toyota Tacoma TRD-PRO. We had some issues with our bank, but they were very comprehensive and wanted to help as much as they could. They even waited for us after their closing time to finish the purchase. I definitely recommend buying from them ! 10/10 ✅ love the truck !

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DealerRater Nov 19, 2023

This is by far the best buying experience I’ve ever had at any dealership

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DealerRater Nov 19, 2023

The service team addressed all of my concerns and were able to complete the job sooner than promised and saved us $

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Google Nov 18, 2023

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DealerRater Nov 17, 2023

Easy and very professional I got what I was looking for my trade and the financing was easy

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Google Nov 17, 2023

I have trusted Sangster Motors for more than 30 years to repair my vehicles. The staff and owners are friendly and honest.

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DealerRater Nov 16, 2023

We have been working with another dealership for sometime. We have now purchased a few vehicles from Sangster and could not be happier with the ease of things. Glad we decided to make a switch.

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Google Nov 14, 2023

Always have my oil changed and any maintenance done at Sangster's. They work around my schedule, alert me to any problems. I always come back to a washed car.

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DealerRater Nov 11, 2023

Dennis was great, he kept us updated with what was going on with my car and helped get me a rental for the two weeks my car was getting fixed.

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DealerRater Nov 11, 2023

Truck broke down outside of their working hrs. We had it towner and left there since it was the closes GM dealer. They call the following working business day and got working on the truck as soon as they could. Fixed it quick and communicated well.

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Google Nov 11, 2023

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DealerRater Nov 9, 2023

Very helpful, great communication. Work was impeccable. Sangster is our go to for our truck needs.

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DealerRater Nov 7, 2023

Did well to get me scheduled for service work Edgar was great to work with

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DealerRater Nov 7, 2023

Prompt and courteous details in the recipe and purchasing of my new truck. Answered all questions and moved the process through timely. A stress free time-frame as we made the deal.

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DealerRater Nov 4, 2023

Love working with Dennis in Service. Easy to work with, responsible, and knowledgeable about car issues.

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Google Nov 4, 2023

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DealerRater Nov 3, 2023

Professional, courteous and conscientious. Kept in contact with me and discussed everything with me as needed

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DealerRater Nov 3, 2023

Sangster motors has the best customer service we could have asked for. We purchased 2 vehicles from them, had no issues at all, signed all the paperwork and drove off the same day. We highly recommend them.

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Google Nov 3, 2023

Smooth transaction very good customer service

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DealerRater Nov 2, 2023

Service department review. Edgar went out of his way to provide Awesome customer service. Brand new Acadia AT4 with a few minor warranty issues that were all addressed quickly. Edgar stayed in contact to let me know where they were in the process, and when they would done. Ten out of Ten.

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