Customer Testimonials

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Google Dec 3, 2021

I always know that Sangster Motors will take care of me and my Family. Really enjoyable to deal with Sangster's for both purchasing vehicles as well as getting services/ warranty work, you name it! Sangster's is our dealer for life!

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Google Dec 3, 2021

Feels like family!!! They've got me for life. Started going to them when I was 15 for my first car!!!

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DealerRater Dec 3, 2021

Great local family owned dealership. Very community supportive and involved. 5 Star service at point of sale following great service department.

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DealerRater Dec 2, 2021

Painless process to trade in two cars and purchase newer rig. The staff is great and extremely accommodating.

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Google Nov 26, 2021

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Google Nov 26, 2021

Great service....

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DealerRater Nov 22, 2021

Service department went above and beyond to make sure car was fixed and really stuck with quality and pricing. Hard to find dependable service. Great job

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Google Nov 17, 2021

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DealerRater Nov 3, 2021

Very professional, do a good job of communicating. Vehicle always comes back clean and staff is always willing to answer any question

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DealerRater Nov 3, 2021

This is for the service department... I finally made it in about a failing AC Control unit on my 2019 GMC Canyon after calling in about it in June 2021 to verify 3-year warranty not realizing that my milage would exceed the warranty guidelines by the time I brought it in as I was only thinking about the 3-year timeframe (not the fault of the dealership as I only asked about the 3-years in regards to the failing part). I was less than happy with the situation when I received the work order quote in the misunderstanding (admittedly me) and I mentioned ...

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Google Nov 2, 2021

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Google Oct 29, 2021

Happy with the service. Fixed my issue and did it in short of the quoted time.

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DealerRater Oct 28, 2021

Its always a pleasure to work with this dealership, customer service at it's finest!

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DealerRater Oct 26, 2021

Found problem with seat that went good. On transmission they said needs replaced wish they had talked pan off to really see how it looked inside.

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DealerRater Oct 26, 2021

Always a pleasure doing business with the Sangster family! Service department always takes care of us!

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Google Oct 24, 2021

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DealerRater Oct 19, 2021

Wonderful service department. Tracy is very transparent, constantly communicating where they are in the process!

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DealerRater Oct 15, 2021

Jacob Sangster was very knowledgeable on the car features and even hooked up my phone

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Google Oct 15, 2021

Jesus and Nolan are always providing top notch service for my duramax. Highly recommend the quick lube shop

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DealerRater Oct 13, 2021

Very friendly and customer service is great and great people And salesman Kylie and jerry were able to get us a great offer

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DealerRater Oct 13, 2021

The work done by Sangsters is absolutely first rate. Highly recommended. The staff always make the extra effort.

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DealerRater Oct 6, 2021

I felt Tracy and the service techs did their best to locate the air conditioner problem.

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Google Oct 3, 2021

As a GM truck owner Sangstrr Motors is the best.

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Google Oct 2, 2021

Always friendly. Quick professional service

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DealerRater Oct 2, 2021

Great customer service all around. Super friendly and trustworthy staff. Very comfortable atmosphere. highly recommend.

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DealerRater Oct 1, 2021

Buying experience was quick and easy. The sales and finance staff were friendly and answered all my questions. Great dealership

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DealerRater Oct 1, 2021

Sangster Motors provides consistent, quality service. Tracy is service is always professional, helpful and courteous.

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DealerRater Sep 30, 2021

As always the best service. Above and beyond. Very thorough. very confident in their work.

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DealerRater Sep 30, 2021

Always professional and courteous. Always here if I need a ride. The service is excellant.

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Google Sep 30, 2021

Prompt, careful service and very professional staff.

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DealerRater Sep 29, 2021

Thanks to the service department for fixing my truck. Professionals and service with a smile. Thanks all

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Google Sep 27, 2021

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DealerRater Sep 23, 2021

This is the 6th new car we have purchased from Sangster Motors. Every experience has been great, including the service after the purchase. All the employees we have dealt with have always been kind and helpful.

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DealerRater Sep 23, 2021

Kelly in the Service Department always makes sure everything is done right. He has the most wonderful and caring attitude no matter the circumstances and that's what we look forward to when we get service done at Sangster's. Also your car is always washed and vacuumed when you pick it up. added bonus to the services. 🙂

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DealerRater Sep 20, 2021

Everyone there is kind and curtious a pleasure doing business with knowledgeable staff just great people

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DealerRater Sep 18, 2021

I love keeping my money local and this dealership is like family when you go in to have things worked on or when you buy something

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Google Sep 11, 2021

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Google Sep 11, 2021

Kyle is a great salesman. The best part of working with him is his calm demeanor. He is not pushy and really listens to what your needs and budget are. I recommend Kyle anytime!

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DealerRater Sep 11, 2021

Sangster Motors was very helpful with the recall on my 2012 Cadillac. They helped me know it needed an oil change, so I feel confident for winter driving.

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Google Sep 10, 2021

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Google Sep 9, 2021

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Google Sep 4, 2021

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DealerRater Sep 3, 2021

I have been most please with the customer service and their helpfulness. Best dealer I have dealt with, ever! Thank you for your care and help.

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Google Sep 2, 2021

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DealerRater Aug 31, 2021

Our experience overall was positive. I do think it shows respect if the person making a counter offer actually introduces themselves. Especially when we counter offer a second time- I was left feeling like sangster motors didn’t really care if they received my business

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DealerRater Aug 27, 2021

Raul helped us with purchasing our vehicle. Very kind and informative on what we needed. He made sure to stay in touch throughout the whole process. Dealership has good variety of vehicles.

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Google Aug 24, 2021

I was wanting a particular car and the salesman was completely honest with me, said it wasn't a good vehicle. But didn't try to pressure me into any vehicles. Worked with me on getting me the price I wanted for the vehicle I wanted. The finance manager there was great too. Didn't pull any hubbub after the fact. Just sign, sign pay and go. Of course that was for an outright purchase not finance. But it was still a great experience. When in the market for a truck in the future will definitely be considering going back.

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DealerRater Aug 20, 2021

Every aspect from the sales to the paperwork was easy, and professionally done. I recommend this dealership to anyone who wants a no pressure sales attitude.

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DealerRater Aug 19, 2021

Tracy is so great! Very helpful, keeps you informed of what is happening, lets you know if anything extra might come up, what your options are.

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DealerRater Aug 16, 2021

Had a wonderful experience at Sangster motors Salesman Jake was great to work with not a bunch of back and forth. Very pleased with the deal I got, will be back when I need another vehicle.

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DealerRater Aug 13, 2021

Very thorough and complete buying and vehicle introduction experience. So many features, it was amazing. Would definitely come back. Great trade in values for our two vehicles.

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Google Aug 11, 2021

Personable staff and professional technicians, and always a clean, shiny truck to drive home in.

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DealerRater Aug 9, 2021

This place is amazing, always willing to go the extra to make sure your purchase, service or parts are to your liking. The service after the sale has been the best we have experienced in an auto dealership. We have bought over a dozen cars from them in the last 7 years. Always feel appreciated and like we got our money’s worth

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DealerRater Aug 6, 2021

Great dealership friendly courteous and comfortable to deal with I would use Sangster motors again and highly recommend them again great place to purchase a new vehicle

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Google Aug 6, 2021

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DealerRater Aug 5, 2021

Truck was their for tire rotation and repairs on radio cause of an update needed Staff was friendly and the truck was clean and wash

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DealerRater Aug 4, 2021

They were able to reset my trailer tire sensors quickly. The customer service was great. I plan on using them my service provider for all of my service needs.

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DealerRater Aug 4, 2021

Great place to do business. We’ve purchased 2 beautiful trucks here and the staff is exceptional. Family feel but very professional as well. Thanks guys! We’ll be back.

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Google Aug 4, 2021

Had an awesome experience. Would highly recommend Sangster motors.

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DealerRater Aug 3, 2021

Sangsters is the best. They bend over backwards to help you, they don’t pressure you, they don’t play games with you. Good people.

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DealerRater Jul 31, 2021

I have confidence in this dealership but always wonder when it goes in for service what the bill will be and if all replacement is necessary. This time I am happy, nothing extra

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DealerRater Jul 30, 2021

My experience was excellent. The hottest days were coming up, and the AC in our Yukon went out. We got right in and they fixed it quickly.

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DealerRater Jul 30, 2021

We have had several cars and vehicles over the last 45 years but Sangsters has been the best dealership we have ever worked with! We will be back in the future for all our vehicle needs

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DealerRater Jul 30, 2021

Did a great job repairing my A/C. Always friendly and helpful. Ryan Mohs is outstanding communicating with me and so knowledgeable about my vehicle!

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DealerRater Jul 30, 2021

We really like Sangster’s but we’ve had to take our car back twice following service due to technician mistakes. One of them involved not tightening suspension components properly. They need better tech supervision.

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Google Jul 29, 2021

Great place to do business. We’ve purchased two beautiful trucks and had a great experience. Leo is a great guy who makes the buying process fun and entertaining. Jerry is great and made the signing/warranty process easy to understand.

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DealerRater Jul 28, 2021

Tracy was very professional in helping us solve the issue. She was wonderful and caring. We will have our future services performed here because of her.

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DealerRater Jul 27, 2021

They did an amazing job and I loved how they explained everything to the exact problem and they answered all of my questions. They treated with curticy

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DealerRater Jul 24, 2021

We recently moved to Wenatchee and had a bad experience with Pitre GMC in NM so we were hoping to find a good dealership in the area.. Great experience... The staff and service was wonderful. I highly recommend them and will be bringing all our vehicles to them for service and will use them when we buy our next vehicle.

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DealerRater Jul 20, 2021

I've always had a good relationship with Tracy and the shop. And I have bought 3 vehicles and had a good Record. Also I have used. The park's department for 20 some years. And always got the right parts the right price

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DealerRater Jul 20, 2021

Sangster Motors employees have always been courteous and accommodating. They are friendly and very knowledgeable. They are quick to return calls regarding service of my vehicle. I appreciate the service and family feeling I receive each time I go to Sangster Motors

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DealerRater Jul 18, 2021

Ordered pickup and everything there went smooth. When pickup arrived, truck was missing the safe I ordered, along with another piece. It’s been over a month now and those still have unfortunately not arrived. Last time I was told that I would receive a missing part from another dealer, it never came. This time, with this dealer, I hope it does. Wouldn’t say service was above and beyond expectations. The service was good/average.

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DealerRater Jul 16, 2021

They always listen to what I say is not working right and fix it and keep me informed on what they on any problems they see. I have an older truck and it is nice to keep ahead of problems.

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DealerRater Jul 14, 2021

Always a good experience at Sangster motors buying a car! Wouldn't go anywhere else! We have had great service and great cars since 1990!

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DealerRater Jul 13, 2021

It was a fair and easy process. Sangster Motors is not the typical high pressure car dealership. They make you feel like family and I appreciate the way they conduct business.

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DealerRater Jul 13, 2021

It is the same every time I bring my car in for service. Tracy is always very friendly and informative and the service is great.

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DealerRater Jul 11, 2021

Great experience. Really appreciated the family feel of the dealership. My wife commented that everyone there just felt like normal people, not “car salesmen”. It was well worth the drive from western Washington.

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DealerRater Jul 10, 2021

Took truck in to have running boards installed which should have already been on it & get 1st oil change. No receipt was given or emailed

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DealerRater Jul 10, 2021

Great service happy with the job they do Tracy has always taken care of what needs done keeps me informed on what needs to be done

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DealerRater Jul 10, 2021

Professional, friendly, willing to provide future maintenance needs. Timely getting maintenance completed...check in and check out easy. Car wash at end was very nice

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DealerRater Jul 9, 2021

Sangster motors has got my vote for best car dealer in the Wenatchee Valley. The sales and service team went the extra mile for me.

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DealerRater Jul 5, 2021

Jake was really wonderful with helping me with buying my first vehicle. The whole team was great and made the experience great. Thank you!

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DealerRater Jul 2, 2021

Fast, friendly, courteous! I recommend this company to anyone who wants a professional job done on their vehicle. If you want to buy a vehicle their sales staff are great too.

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DealerRater Jul 1, 2021

Tracy has always been helpful and her customer service has always been outstanding!

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DealerRater Jul 1, 2021

Kolbie is a fantastic person to have in her position. I felt like I was treated very well and know that the service was completed was honest.

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DealerRater Jun 30, 2021

Great service Fast response out of state purchase for my parents as local national dealers did not want to make late afternoon sales and no stock. Corey was on top of deal and responsive and hand delivered 2021 GMC Arcadia Denali Ultimate. Absolutely outstanding service and knowledge !!! Seamless transaction very simple and exact numbers quoted no BS. We will buy our next vehicle from Sangster Motors.

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DealerRater Jun 30, 2021

Everything was done as stated and on time. Always appreciate the wash and vacuum.

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DealerRater Jun 29, 2021

Great Service, they made it fast and easy to purchase my vehicle. Coming from out of town, it was nice to be in and out in a timely manner.

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DealerRater Jun 28, 2021

I recieved great service and was treated great by Sangster Motors when I had my truck worked on.

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DealerRater Jun 27, 2021

Good service and awesome customer service people Although this last visit the repair was not done correctly causing a very unnecessary 80 mile family journey and another one to pick up the vehicle when it is really fixed. At the very least a service vehicle should have been provided to avoid family having to drop me off again next week.

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DealerRater Jun 25, 2021

Great experience. Very relaxing atmosphere. Will buy from them again.

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DealerRater Jun 25, 2021

Service was efficient. Staff always friendly and helpful. The service department has been great.

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Google Jun 25, 2021

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DealerRater Jun 25, 2021

Excellent service with home town feel! We're alway happy to see Tracy Jones!

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DealerRater Jun 24, 2021

Awesome group of guys made the process vary easy and quick.I will definitely be back for future trucks. Thanks to everyone that helped me out.

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DealerRater Jun 22, 2021

My GMC Acadia was having some engine issues I called and they where able to get me in quickly! Unfortunately my car does need a new engine but I am so happy they where willing and able to do such an amazing job at diagnosing my SUV so I can have it fixed! I would chose them again in a heartbeat!

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Google Jun 22, 2021

My wife needed a vehicle and Sangster Motors came through with a beautiful new Yukon! Always a pleasure to purchase a car from you all. Jake Sangster, thank you very much for taking such good care of us! We are lifetime customers because no one has taken care of us better than this dealership.

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DealerRater Jun 21, 2021

Great experience! The service was friendly, knowledgeable, & efficient! There was a willingness to answer my questions now and in the future, so clearly there is confidence in their products.

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DealerRater Jun 19, 2021

Excellent customer service, the team went above and beyond to have my truck ready for an important trip. It meant a lot to me and my family. Thank you!!

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DealerRater Jun 18, 2021

Dave was very helpful in locating a cover for my truck. He called to confirm when the part arrived and set up the appointment. The service department was able to get me in on short notice.

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