Customer Testimonials

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DealerRater Feb 27, 2021

Kolby was the only person I had contact with. Great customer service qualities! She was welcoming,informed, she made certain the grandchildren and I had a car while mine was in service. She really followed through!

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DealerRater Feb 25, 2021

Tracy is always great. I needed to have my car service quickly so I could get my mother to an appointment. My car was ready with time to spare!

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DealerRater Feb 24, 2021

He did a great job! Very friendly! I felt very comfortable there! I would go back if I was ever interested in another car! I would also tell people about my experiences with you!

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DealerRater Feb 23, 2021

So xxxx is super expensive these days correct ??? So now that you've nodded your head in agreement, you get what you pay for. Buy cheap you got cheap xxxx. I take my duramax to the people who know my truck and want my business. Simple. If the screw up I'll buy a toyota.1😏 Not.....

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DealerRater Feb 20, 2021

I booked my appointment online and had a follow up call shortly after to confirm the work to be done. When I got to the dealership I was greeted by Tracy and she did a great job of explaining all the work to be done and kept in contact along the way. Great experience!

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Google Feb 20, 2021

So far I have gotten a great car with low mileage! The Brandon was great at what he does and there was no pressures! I’m happy with my New Car!

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DealerRater Feb 17, 2021

The service is great! Tracy gets you in As Soon AP. It is quick and well done. Thank you for your service to my Buick.

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DealerRater Feb 17, 2021

Tracy was very professional as were the mechanics who diagnosed the problem and made necessary repairs in a prompt and efficient manor. The car wash was also a pleasant surprise. I will take my GMC Canyon to them for any issues in the future. Thank you Sangster Motors.

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DealerRater Feb 17, 2021

Tracy in the service department is always friendly and helpful. I enjoy using her if she’s available. She always takes good care of my truck. Thank you

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DealerRater Feb 17, 2021

Great work and did all of it for $100 less than my quote. Will be coming back again if the truck has any further issues.

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DealerRater Feb 10, 2021

I really enjoy dealing with the people down at sangsters service center, I have yet to meet one that didn't have a great attitude and hasn't made me feel comfortable leaving my pickup with them. I constantly recommend them to friends and family and will continue to do business with them and the dealership on all my future vehicle business

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DealerRater Feb 10, 2021

I always feel that Sangster will do the work right and in a timely way. I also like that my car is clean when I pick it up.

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DealerRater Feb 9, 2021

Always friendly fair and honest. Do all they can to save you money and not do things that aren’t needed. They always communicate the service process step by step and let you know how your rig is coming along.

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Google Feb 6, 2021

Raul was awesome! Great customer care.

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DealerRater Feb 4, 2021

Great service really reliable and helpful with all your needs. Excellent service and courtesy. Explain very well and clearly what is best for you and your car.

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Google Feb 3, 2021

Thank you to Sangster Motors, I was able to find a truck that was exactly what I asked for and WITHIN my budget. I gave my boundaries of my want/needs for a vehicle and budget, and Brendan found me a beautiful truck, and Jerry made sure I was kept within my payment goals! Quick and easy process.. None of that typical salesman pitches to get me I to a vehicle I couldn't afford! HIGHLY recommend Sangster Motors.. I'll be back, when my budget expands.. Thank you!

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DealerRater Jan 30, 2021

Good dealership they all were great from sales to service and parts! I’m happy! Happy happy happy happy happy happy happy happy happy happy happy

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DealerRater Jan 29, 2021

Raul At Don Sangster Motors Knew exactly what we wanted found me a vehicle quickly And was very helpful and very friendly And everyone there helped us It was very friendly and helpful

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DealerRater Jan 29, 2021

I so appreciate your dealership. My car has been towed to your shop 4 times. Each time I was treated very well and my car was fixed to my satisfaction. Thank you Ray for all your help.

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DealerRater Jan 26, 2021

Tracy in the Service Department is awesome. We request her with all of our service needs and feel she makes her costumers her priority with every appointment.

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DealerRater Jan 23, 2021

Good people as always helped find the the problem easy in and out no problem proce could be better sangster does good work nice job

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DealerRater Jan 22, 2021

Attempting to trust the dealership for my repairs. Last repair was awesome. A few glitches on this repair due to Advisor is learning,but overall I'm satisfied so far. She will get better with experience.

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DealerRater Jan 22, 2021

Big thanks to Kolbie Crockett for helping me with every thing I needed. She was amazing with detailed information I needed. She helped with any questions I had. Thank you for your service.

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DealerRater Jan 20, 2021

Like family, Very friendly, good to work with, great service department, locally owned business close to home which is great for doing the required maintenance

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DealerRater Jan 19, 2021

I have been customer for 4 years since moving to East Wenatchee. 5094292872. Have always had good personal experience until now. Told her my name and that I was a customer but had new car. When I received my invoice Andrew Schrock was the name on form with Clarkston address. She went to correct it and 2nd slip said Donna M Schrock with Clarkston address. Kolbie said she could not change it to my name and address. I want paperwork correct so I have the record on my car. A lady in office gave me a copy of how my my account ...

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DealerRater Jan 19, 2021

Sangster Motors is the only dealership that I go to for many years. WHY: Management , Sales Dept, Service Dept and Parts Dept ,Office Dept people are very professional,honest and truly care about the customer and their needs and answer any questions with intergity and are transparent. I will always recommend to my family and friends go to Sangster Motors .

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DealerRater Jan 15, 2021

Excellent service! Family friendly. Definitely recommend continued services in the future.we had some issues with an older vehicle when we left and they were quick to fix the issue without hesitation. They went above and behind to ensure financing and services were met.

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DealerRater Jan 15, 2021

I will only let Sangsters Motors work on our Vehicle as we had a very bad experience with Cascade Auto and will never go back for Buying a Vehicle or getting an Service work done. Sangster Motors and their Employee Tracy in the Service Department has been awesome to work with! Keep up the Awesome work!!

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DealerRater Jan 14, 2021

Excellent work done at an honest price. I think they even washed my truck! I would trust them with any future work that needs to be done to my vehicles.

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Google Jan 8, 2021

Outstanding experience working with Sangster Motors! From the initial contact to the delivery of the vehicle to my home, there were no surprises and it was a simple, straightforward process. Fantastic communication on what to expect and when from the entire staff really gives a great sense of confidence in what is usually an agonizing experience at other dealerships. Well done folks! Thanks Sangster Motors!

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Google Jan 6, 2021
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DealerRater Jan 6, 2021

Great to work with. Told what they found was needing done. Told parts would have to be ordered! Advised when we could leave it in AM and woould need to allow four hours to complete the worki!!

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DealerRater Jan 5, 2021

I love Sangster Motors! They have taken such good care of me. Needed my first oil change on my new Envsion I bought there. Roy in Service was great and got me on my way quickly. Thank you!

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DealerRater Jan 2, 2021

Tracy Jones is my customer service representative and she is great to work with. She has excellent knowledge of the service dept. and the repairs needed. Tracy gets my Denali in at the time promised and always keeps me updated. Kim Skaar

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DealerRater Dec 26, 2020

Ray was very helpful in diagnosing my car. I appreciate the speed it was done in and the car was washed as well. That was a nice surprise.

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DealerRater Dec 25, 2020

Brendan was great! I appreciate an easy and great transaction. I can recommend them to anyone. Will be buying more trucks from Brendan. He came all the way to Pasco with paperwork.

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Google Dec 23, 2020

Best car purchase experience I have ever had. Hard to find quality businesses like this these days.

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DealerRater Dec 23, 2020

Our whole experience was great! Brendan did a very good job at helping me secure the car I wanted. Helping me get into the car really fast and making sure that I felt comfortable in knowing everything about the car before I drove off the lot. I would give him a Definite 10/10! Made me feel like I knew him forever, was very kind and professional.

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DealerRater Dec 23, 2020

Great dealership to deal with. They always treat me extremely well. Service department is super easy to work with any very professional. They truly go out of there way to make you happy.

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DealerRater Dec 22, 2020

It is a amazing place. Everyone is always helpful and I feel very welcomed there. Service department is also a great place. Very knowledgeable about the services we need for my vehicle.

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DealerRater Dec 22, 2020

It was a pleasure to work with Brendan! No hassle sales and a dang nice vehicle! I would normally be hesitant about walking onto a car lot after work on a monday. But when my wife and I showed up, the mood was light and easy. At no point did I feel the "oh this is just another car salesman" anguish. Fabulous group to work with!

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DealerRater Dec 22, 2020

This is why a local business has a local customer base. First rate service and friendly employees who have a "Yes we can do that " approach.

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DealerRater Dec 22, 2020

Treated well by entire staff. Sales Experience was good. Somewhat time consuming process due to limited resources in finance department. Also very concerning no masks were worn by any employee. Considering current situation with COVID this was extremely c oncerning

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DealerRater Dec 21, 2020

I would recommend Brendan to anyone buying a new or used car or truck. He will take the time to listen to your needs and do his best to meet them.

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DealerRater Dec 19, 2020

Ray is the best thing that has happened to your service department! Kind, caring and professional! I haven’t been here in a long time... he made it nice to be back!

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DealerRater Dec 18, 2020

Best locally owned dealership. Only dealership the whole family deals with for new and used cars and service on all vehicles. Will continue to return for all our vehicle needs.

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DealerRater Dec 17, 2020

Leo was very professional and a kind man. He made the whole process smooth and he knew what he was doing. I really enjoyed the way he handled everything.

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DealerRater Dec 17, 2020

Leo was a very excellent but also friendly seller. He made me feel heard and was very good at selling me the car. He knew what he was doing and clearly knew about cars and the process of selling them. He made the whole process very easy and smooth and didn’t make me stressed or doubt anything about buying the car. I really enjoyed the experience.

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DealerRater Dec 17, 2020

Muy buen servicio, jamás me hicieron sentir presionada para comprar el vehículo, aclararon todas mis dudas, excelente conocimiento sobre la tecnología del producto. Lo recomiendo!!

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DealerRater Dec 16, 2020

Gave 4 stars on quality of work due to oil spilled on exhaust manifold was not cleaned off and I had to smell burnt oil for a while.

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Google Dec 13, 2020
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DealerRater Dec 12, 2020

Have nothing but great things to say about our experience at Sangster’s. From vehicle purchase to routine service and especially factory recall help, all service has been top notch. Buy your vehicle here. You won’t regret it!

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DealerRater Dec 10, 2020

We recently had our 2017 Yukon Denali serviced at Sangster Motors. Tracy was very knowledgeable, extremely professional and made for a delightful experience. Thank you Tracy and Chad for making our visit amazing!!!

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DealerRater Dec 10, 2020

Brenden and Jerry made my GMC SUV purchase so easy. I hadn't purchased a new car in 15 years and both were a delight to work with - no pressure. All of this started with Tracy Jones that has done our service on my 2005 Buick and she recommended Brenden to talk to. Thank you so much.

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DealerRater Dec 8, 2020

Fast device, friendly staff and they did not gouge me like one of their competitors. They even washed my truck after service, I will continue to bring my vehicles here

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DealerRater Dec 8, 2020

As usual the folks at Sangster motors were easy to work with They got the appointment made in a short time ,the work was completed quickly and done right.

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DealerRater Dec 5, 2020

Sangster Motors are a very friendly dealership and they make you feel like you are at home. Everyone was up front and making sure you were well taken care of for your car experience. Great place and people

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DealerRater Dec 4, 2020

They have honestly people that treat you with respect and a great attitude,also they help you with all the information you need to know about any car.

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DealerRater Dec 4, 2020

Cool service, good assistance,nice environment,I will recommend to my friends,and family,they have very good sales all year around on new,and used cars

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DealerRater Dec 4, 2020

Brendon was very helpful very nice to work with and went over all the options and this new truck. By far the best dealer that I ever dealt with.

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DealerRater Dec 2, 2020

Feliz estaba de comprar carro aquí me informaron muy bien y los carros están muy bonitos muchas gracias por ayudándonos en esta compra sin presión cualquiera.

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DealerRater Dec 2, 2020

Muy buen servicio y calidad en cuanto a todas las areas, asi como el departamento de ventas y servicios, definitivamente traere mis vehículos a este lugar

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DealerRater Nov 29, 2020

Chad has been extremely helpful and has gone above and beyond to help with warranty issues as well as purchasing several new automobiles. I feel confident referring friends and family to these guys!

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DealerRater Nov 26, 2020

Everyone that was involved in my purchase of my 4Runner, it was a very wonderful experience through the whole process Thanks to Cory, Jake and Jerry You all made it very easy Diann

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DealerRater Nov 25, 2020

Great service. Easy to work with. Jerry in finance was very organized and Corey our salesman showed us everything about the vehicle before we drove away and the service department got the add ons we purchased done in a timely manner.

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DealerRater Nov 25, 2020

This dealership and the people they employ truly care about delivering the best product and service to a customer… I purchased a lightly used newer model vehicle and they’ve gone out of their way to help me set this up the way I want. They are truly good people.

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DealerRater Nov 21, 2020

Sangsters has always given me the best sales and service possible. They are always there to meet my needs when necessary. Tracy goes out of her way for her customers.

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DealerRater Nov 21, 2020

Ray in Service dept was great to work with! Didn't get the parts guys names but they were very helpful and patient with me.

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DealerRater Nov 20, 2020

Brendan is very thoughtful and kind, no pressure to buy. He wants the best for his customers. He will find what you are looking for.

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DealerRater Nov 18, 2020

Great group of people to get a car from. If there were any problems they had it worked out easily. Had a great experience at this dealership.

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DealerRater Nov 17, 2020

They seem to have a awareness of customer needs very friendly mice people owner took time to stop by introduce himself to my wife anc I

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Google Nov 14, 2020
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DealerRater Nov 14, 2020

Visited the service center to have a side mirror replaced. Gentleman at the counter was very helpful and knowledgeable as well as Tracy at the service center. Great experience & timely service.

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DealerRater Nov 13, 2020

Everything went smoothly when buying are new car it was the best experience I have had through the process. Brendan did a superb job with the sale

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Google Nov 13, 2020

They truly are just like family. Great dealership from sales to service. Will be back again.

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DealerRater Nov 12, 2020

Very quickly diagnosed and repaired my 2013 GMC 2500 in a very professional and yet gracious manner. I was able to continue my travel with min delay

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DealerRater Nov 10, 2020

This is my 5th new car from Sangsters and I have never had a bad experience. Each time I have had service work or a repair Tracy has been great!

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Google Nov 8, 2020

Best car dealership experience I’ve had! Thank you Jake and Jerry!

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Google Nov 7, 2020

Brendan Bergan was very professional and easy to work with on my purchase of my 2020 GMC Sierra Denali. Also Kudos to Jerry Coursey! A Big Thank You to the Sangster Motors team for their help!

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DealerRater Nov 6, 2020

Awesome customer service Never have gotten such great customer service!and the service was fast ! They also washed my car before they gave it back to me ! Amazed !

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DealerRater Nov 5, 2020

Service - consistantly great! Blake is always happy to explain taking into account my lack of engine knowledge without making me feel stupid. I appreciate that a lot!

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DealerRater Nov 4, 2020

Great dealership and every visit is a positive experience. My purchase experience was enjoyable and a later unrelated service transaction went like clockwork. I could not ask for a better dealership to do business with!

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DealerRater Oct 30, 2020

Customer service there is amazing specially on the service department with Tracy I got my GMC 2008 and it’s been quite a while but every time I go there I am fully satisfied thank you

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DealerRater Oct 21, 2020

I have dealt with the Sangsters for years. They are an amazing family and Dealership. I never walk away without a smile on my face and feeling well taken care of.

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DealerRater Oct 20, 2020

My first visit to service.... Tracy was wonderful (friendly, professional, and caring). All my service and warranty work done as quoted. High communication with daily status update calls. I felt comfortable as service staff wearing masks. When I picked up my truck, it was ready and clean and the bill invoice was clear and ready to go. I just liked the “neighborly “ way folks conducted themselves. I will be back! Thanks.

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DealerRater Oct 14, 2020

My best experience with GMC Chevy dealerships has been with Sangster Motors I should’ve bought my last new vehicle from them instead of Dave Smith. Miss Tracy from the service department is one of the best service reps I’ve ever dealt with.

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DealerRater Oct 13, 2020

As always Tracy was friendly , courteous and professional. My truck was done in a reasonable amount of time . The price was fair and no one tried to sell me anything I did not need. If I didn't trust them then I wouldn't be there. I recommend them to everyone.

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DealerRater Oct 12, 2020

It has been a great experience again to buy a car from sangster. Great customer service honest people and hassle free environment from salesperson. I am very happy with my car. Thank you guys!!!!

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DealerRater Oct 9, 2020

The people at the dealership were helpful and friendly. The car was a great price and I’m happy with my purchase. It’s a great dealership to work with.

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DealerRater Oct 8, 2020

Always amazing customer service. Keeps me coming back by year after year. They remember names and faces and make everyone feel special. Thank you very much!

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DealerRater Oct 7, 2020

I e always liked the service department ever since I got my new car and moved into the area 3 years ago. But twice now I’ve had to order parts and have them installed by your service people. The trouble is the parts department and the service department don’t communicate when my parts come in so I wait and wait and finally I call and the people say they didn’t know the parts were in. I love your people but maybe something can be done in that area.

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DealerRater Oct 7, 2020

The Service Center got Grampa’s 23 year old trucking going. They took the needed extra time to prioritize issues based on driving needs. The family thanks you.

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DealerRater Oct 6, 2020

There is a Cadillac dealer in the same town, but I choose to take my Escalade to Sangster Motors. The service we receive at Sangster far surpasses what we’ve received anywhere else.

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DealerRater Oct 5, 2020

Brendan, was easy to deal with, very low pressure sales which is how it should be. I would deal with him again. Great job Brendan

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DealerRater Oct 2, 2020

Really worth the time to do your service work with them. Well put together team. Gives me great service everytime. Happy GMC driver. Thanks Folks.

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DealerRater Sep 30, 2020

A pleasant experience all around. Pat was friendly and attentive. I loved that my white swan was washed and vacuumed. A first in my driving career. For sure I'll return as I have adopted Sangsters as my auto service since moving here in Aug. from Seattle.

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DealerRater Sep 28, 2020

Courteous and friendly. Tracy kept me updated on the progress and answered my questions. The services provided was complete before expected time and I was back on the road with a smile.

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DealerRater Sep 27, 2020

Service/repair. Service and personnel were ok. I came in for a bad wheel bearing on an older truck and there was pushing to fix all vehicle issues for large cost. Repair costs labor and parts extremely expensive. Tried to have me use a 700.00 fuel pump which was the absolute most expensive they could find. It was obvious the idea was to make as much money off me as possible. This is an unfortunate attitude will have me take repair business elsewhere and it is telling on the attitude of vehicle sales.

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DealerRater Sep 26, 2020

Grabbed appointment quickly they are very personal. Hooked me up with loaner and informed me about the service they did . When returned truck was ready and washed

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Google Sep 26, 2020

Just purchased a new Yukon, pleasant and seamless experience, thanks to Brendan and Jerry!

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