Customer Testimonials
We recently moved to Wenatchee and had a bad experience with Pitre GMC in NM so we were hoping to find a good dealership in the area.. Great experience... The staff and service was wonderful. I highly recommend them and will be bringing all our vehicles to them for service and will use them when we buy our next vehicle.
I've always had a good relationship with Tracy and the shop. And I have bought 3 vehicles and had a good Record. Also I have used. The park's department for 20 some years. And always got the right parts the right price
Sangster Motors employees have always been courteous and accommodating. They are friendly and very knowledgeable. They are quick to return calls regarding service of my vehicle. I appreciate the service and family feeling I receive each time I go to Sangster Motors
Ordered pickup and everything there went smooth. When pickup arrived, truck was missing the safe I ordered, along with another piece. It’s been over a month now and those still have unfortunately not arrived. Last time I was told that I would receive a missing part from another dealer, it never came. This time, with this dealer, I hope it does. Wouldn’t say service was above and beyond expectations. The service was good/average.
They always listen to what I say is not working right and fix it and keep me informed on what they on any problems they see. I have an older truck and it is nice to keep ahead of problems.
Always a good experience at Sangster motors buying a car! Wouldn't go anywhere else! We have had great service and great cars since 1990!
It was a fair and easy process. Sangster Motors is not the typical high pressure car dealership. They make you feel like family and I appreciate the way they conduct business.
It is the same every time I bring my car in for service. Tracy is always very friendly and informative and the service is great.
Great experience. Really appreciated the family feel of the dealership. My wife commented that everyone there just felt like normal people, not “car salesmen”. It was well worth the drive from western Washington.
Took truck in to have running boards installed which should have already been on it & get 1st oil change. No receipt was given or emailed
Great service happy with the job they do Tracy has always taken care of what needs done keeps me informed on what needs to be done
Professional, friendly, willing to provide future maintenance needs. Timely getting maintenance completed...check in and check out easy. Car wash at end was very nice
Sangster motors has got my vote for best car dealer in the Wenatchee Valley. The sales and service team went the extra mile for me.
Jake was really wonderful with helping me with buying my first vehicle. The whole team was great and made the experience great. Thank you!
Fast, friendly, courteous! I recommend this company to anyone who wants a professional job done on their vehicle. If you want to buy a vehicle their sales staff are great too.
Tracy has always been helpful and her customer service has always been outstanding!
Kolbie is a fantastic person to have in her position. I felt like I was treated very well and know that the service was completed was honest.
Everything was done as stated and on time. Always appreciate the wash and vacuum.
Great service Fast response out of state purchase for my parents as local national dealers did not want to make late afternoon sales and no stock. Corey was on top of deal and responsive and hand delivered 2021 GMC Arcadia Denali Ultimate. Absolutely outstanding service and knowledge !!! Seamless transaction very simple and exact numbers quoted no BS. We will buy our next vehicle from Sangster Motors.
Great Service, they made it fast and easy to purchase my vehicle. Coming from out of town, it was nice to be in and out in a timely manner.
I recieved great service and was treated great by Sangster Motors when I had my truck worked on.
Good service and awesome customer service people Although this last visit the repair was not done correctly causing a very unnecessary 80 mile family journey and another one to pick up the vehicle when it is really fixed. At the very least a service vehicle should have been provided to avoid family having to drop me off again next week.
Great experience. Very relaxing atmosphere. Will buy from them again.
Service was efficient. Staff always friendly and helpful. The service department has been great.
Excellent service with home town feel! We're alway happy to see Tracy Jones!
Awesome group of guys made the process vary easy and quick.I will definitely be back for future trucks. Thanks to everyone that helped me out.
My GMC Acadia was having some engine issues I called and they where able to get me in quickly! Unfortunately my car does need a new engine but I am so happy they where willing and able to do such an amazing job at diagnosing my SUV so I can have it fixed! I would chose them again in a heartbeat!
My wife needed a vehicle and Sangster Motors came through with a beautiful new Yukon! Always a pleasure to purchase a car from you all. Jake Sangster, thank you very much for taking such good care of us! We are lifetime customers because no one has taken care of us better than this dealership.
Great experience! The service was friendly, knowledgeable, & efficient! There was a willingness to answer my questions now and in the future, so clearly there is confidence in their products.
Excellent customer service, the team went above and beyond to have my truck ready for an important trip. It meant a lot to me and my family. Thank you!!
Dave was very helpful in locating a cover for my truck. He called to confirm when the part arrived and set up the appointment. The service department was able to get me in on short notice.
I manage a landscape business, had a truck that needed an ignition repair. This truck runs every day.....just so happens that I had a person on vacation, which freed up a truck. I called Tracy in the Service Department and (thankfully) she worked the truck in for the needed repair. Much appreciated. I
The Sangster family is truly AMAZING! Best car buying experience of my life. I have purchased many cars there and will purchase many more. Thank you once again!
Friendly, helpful, curtious, always have fresh popcorn and a wonderful staff! Great location love to take a walk while they service my car, and wash and vacuum the interior! There is always a smiling face that calls me by name when I walk through the door! Love their friendly downhome, small town attitude!!
Great service staff, excellent support and results. The price is right, and Tracy is a wonderful service consultant. She makes things easy to understand and goes the extra distance to make sure I am happy with the results.
I would rather use this dealership for routine maintenance over any quick lube shops. The know their vehicles and I trust their judgment. Never disappointed in the service they provide!
Leo was amazing! Made us feel right at home & comfortable even with bringing our baby in didn’t act like that was a bother at all! Process was quick & easy got a great deal! Best experience we’ve had at a dealer!
I had an issue with my 2021 GMC 2500 AT4, no need to go into the details but I've never had a dealer step up the way Sangster did. Well done!
I had my pickup in for some front end alignment work with Chris, great job, My pickup drives great now. Nice friendly service staff. They had me in and out. Thank you
A very friendly experience to shop for a vehicle or have your vehicle serviced. They make you feel like part of the family. That's what they are.
I was extremely happy with the service and the Team at Sangster's! Everyone was so professional and extremely nice 👌. I'll recommend Sangster's to everyone I know.
They jumped right on my vehicle 1st thing on Monday morning! It was towed in on Saturday! Nice job! I had recieved a phone call by 8:30 to let me know they were looking at it!
I purchased my truck from Sangster. This was the best experience I have had in purchasing a new vehicle. I would highly recommend them and will be back to purchase my next vehicle.
Took GMC Canyon in for oil change, was done efficiently. I called, made an appointment and took it in. I waited outside until the work was completed. The first three times the truck was washed, this time it was not washed.
Awesome transaction. While we waited for the truck to get to the dealership Brendan stayed in contact with us. Answered our questions every time you bothered him. Came in on his day off to handle the transaction since we were coming from Longview, WA. And still helps us if we have question. We will recommend Sangster Motors to family and friends
Brendon was so helpful and never pushed fo the sale. Wecame back because of a vehicle he hadn't been able to show us earlier. Sale
My car was finished in shot order just as described. Service staff was helpful, informative, and friendly. My car looked beautiful after the wash. Thanks so much! Great experience.
We bought our first vehicle from Don in 1994. We recently purchased a SUV from Sangster's. Don's staff is great to work with, they did not "sell" us a vehicle, they helped us get the Vehicle that we wanted and needed. They gave us a fair price for our trade in.
Prompt service appointment with friendly service advisors. All services were completed as promised and on schedule. I would highly recommend the “Local” Sangster experience in Wenatchee.
Jake and the Finance Dept was easy to deal with. Our order for the Yukon was came in different from what we ordered. They gave us a good trade in value for our Tahoe.
Friendly staff especially Tracy. Did what she said she would do in less time than quoted. Stuck by the quote. No hidden charges. Very happy with their service and attitude.
Kolbie was very helpful. They had me back on the road as quick as I could hope for! Everyone I spoke with and had interaction with at Sangster a has always been great.
Always fast and friendly service! To top it off, they always WASH my car! They also let me know about any recalls that I am unaware of!
Great experience with great people. Thank you Sangster Motors. You won’t find nicer people anywhere. Support family owned car dealerships. Shop local and be kind.
Kolbie is always upbeat and cheerful! She shows to be knowledgeable and is understanding of time constraints. I appreciate the care she shows her service customers
Sangster Motors is the best in the West and in North Central Washington for anything associated with GMC vehicles. I would recommend them to anyone!
I am very happy with the service I get at sangsters. They are kind and very good with their work they get done when they said thank you
Tracy always goes above and beyond. She makes sure that my vehicle is well taken care of before it leaves the lot and I'm satisfied with repairs.
Yesterday we dealt with the parts department and the service department. Everyone was friendly and knowledgeable. Service department was quick and thorough. Parts department ordered what we needed and took the time to come to the waiting area and confirm our order and the arrival date. We are impressed with the people, the service and the cost. Sangster is our go to place.
Great service and awesome staff. Always friendly and willing to help anyway they can. I can always count on honest and fair service with the crew at Sangsters.
Your dealership did exactly what you told me you would do (i.e. on time, for the price you estimated). You were professional, and polite. I was impressed.
They are great people who want their customers to be satisfied and I am!!! Service doesn’t get any better than that. Thank you Chet,Tracy, and all the other people whose names I don’t know. Mike Bigelow
Excellent repair on my 2002 GMC pickup. Enjoyed the professionalism of their service department. Kolbie was excellent to work with and work was done when promised.
A great dealership Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau Blau
Kyle was great.. helped us on two different "stop by's". Showed me options without pressure. Understood my needs and showed me everything that might fit. We left.. decided and came back to complete the transaction. Thx Kyle you're great
Purchase of my Truck was like no other experience. Finally a dealer I could send my Wife to and not have to worry. Corey gave us the Sangster feel and made the whole process seamless. Thank you Corey and the rest of Sangster Motors for making the buying experience so great!
Corey and his staff were excellent to deal with. They were very time efficient, and did a good job handling my purchase and trade in.
Great service,always friendly,thank you ,always good to do business with , love the prices.they treat you like family and friends easy to schedule your time
Brendan Bergen made the process of buying a new car almost fun. Low pressure all the way and were able to get a test drive without a chaperone. Love it!! Great dealership to buy from.
Always a pleasure to do business at Sangster motors. Everyone is friendly and helpful. If you don’t need it they don’t try to sell it to you. The best thing about doing business there is what they do after the sale. Always willing to help anyway they can! That keeps me coming back!
Best experience ever buying a vehicle! The salesman was honest and truthful throughout the whole process. I never felt pressured at any time. Ordered the truck and was told it could be 3 to 4 months. Truck showed up in two which was a nice surprise. Everyone at the dealership was friendly and helpful. I was given a very fair value for my trade in. Will definitely be back!
The staff are excellent. Felt good about my deal. Even when we had a communication issue, they made it right when they didn’t have to. I’ll go back for my next vehicle.
Tracy was great to work with in the service department. Everyone is friendly and helpful. Loved having the car washed after it was serviced and checked out.
Great place, super friendly staff, great car salesman, he was fast and even washed my car himself knowing we were in a hurry because I needed to get to work. All around great experience
I get a nice feeling when I have dealt with Sangster Motors . Brendan and Cory have great customer service skills . Tracy in service also . I will probably be back in a few years . Thank you .
Always professional and truly community oriented. Have always purchased our vehicles from them and will continue to do so, they treat you like family. They and myself were very frustrated that GMC took so long to get truck finished!!!
Quick and easy sale. Would do business again. Have only had the vehicle 24 hours so will see how it goes. They had all the paperwork ready and worked with me to pay conveniently.
Brendan was very professional and easy to work with. They found me a great interest rate. We love to support locally owned businesses. We will be returning for our next truck.
Excellent service and patience in helping me make my selection on a truck. Finance department was fast and helpful and got me the warranties that I needed.
Only place to buy a vehicle in wenatchee!!! Go see Jake for the hook up!
Honestly, I don’t like buying vehicles and going back and forth with sales staff. But, This was Absolutely the BEST buying experience EVER! They really DO treat you like family! From the sales staff to the service department, every person I dealt with was extremely friendly and helpful! Thank you Sangster Motors for a FANTASTIC buying experience!!
We’ve worked with Sangster for 15-20 years and have always had a great experience. The purchasing process is seamless and the service department is always good to work with.
They are the best dealers in Wenatchee. Always so gracious and helpful. This is our fourth vehicle that we have purchased from them. Great service after the sale too!
Fast and Easy service appointment for new GMC. They made it Easy to get in and out fast and of course did a feee car wash
They always get me in as quickly as possible fix the problem and get me on my way I appreciate you very much Thank you
No pressure salesperson, Leo Mezquia, was a pleasure for my wife and myself to do business with. Was also very helpful understanding all the new wizbang electronic equipment that comes on new cars these days! Also the finance manager, Corey Sangster, was a pleasure to deal with as well! He talked us through our questions about extended warranty and what our overall needs would or could be for the life of the vehicle, as we tend to keep our cars for a long time. Overall experience was great!
They’re always efficient and timely, good service, nice people. I don’t like answering machines but they responded back quickly enough. I even got my vehicle washed as well when they were done!
Excellent service from our sales man Leo! He was helpful and not pushing us in a direction we didn’t want to go. 10/10 would recommend
Great service, easy to make an appointment, and quick with my recall. Thank you for your services and all your hard work that you all do down there.
Sangster Motors is the only place I would take my truck! Great customer service, very friendly and completes the job as promised. Happy customer. Thank you
Sangster Motors went above and beyond for me. Kolbie is very knowledgeable and helpful, and the service technicians did a great job repairing my truck.
Love these guys always fair, friendly great service. Wouldn’t go anywhere else. Thank you again for another great car and service. I love it
Service dept was spot on with time frame. Plus they washed the truck after. All with a smile and chipper attitude
Buying our 2021 GMC Pickup was a wonderful experience at Sangster Motors. They worked with us to get exactly what we wanted! We have purchased other new vehicles from other dealerships and it was high pressure and very stressful. Not this time!
it was a simple process to buy a new vehicle fair price Jake showed me all the features of the new Denali 3500 HD very satisfied
Great, timely, and honest service. Even washed my car after! Didn't try to make up issues that weren't there. Adds lots of trust!
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